Emergency financial aid

CROUS emergency one-off grants

The CROUS (Regional Center for Student Services) can provide emergency one-time assistance, separate from needs-based scholarships. This specific, one-time aid can be accessed at any time during the academic year to address unforeseen financial difficulties. 

Note: The CROUS (Regional Center for Student Services) also intervenes in non-financial emergencies: homelessness, inability to feed oneself, reports of violence, etc. The CROUS social services can intervene very quickly, including during university holidays. 

Application period : can be requested at any time of the year. 
Conditions No conditions, case-by-case assessment with the CROUS social services 

Access methods:

• Describe your emergency situation to social@crous-reunionmayotte.fr Please provide your telephone number so that we can contact you quickly. 
• For a complete assessment of your situation: make an appointment via messervicesetudiants.gouv.fr. 

Address of the CROUS social services department:
South Branch: 117 rue du Général Ailleret, 97430 Le Tampon 
North Branch: 20 avenue Hippolyte Foucque, 97490 Sainte-Clotilde
Opening hours: Monday, Wednesday, Friday: 8am–12pm and 13pm–15:30pm / Tuesday, Thursday: 8am–12pm (closed in the afternoon) 

Note: The social services department only deals with situations of social hardship. Applications for housing and scholarships must be submitted to the dedicated services (housing and scholarships). 

Aid since the start of the academic year

Organisms	Description	Application period and conditions	Means of access	International students
Social Criteria Scholarships (BCS) – CROUS	Monthly assistance calculated based on family resources. The DSE is done every year between March and the end of May to apply for a scholarship and/or CROUS accommodation for the following academic year.	The calculation of needs-based scholarships is based on the parents' income from two years prior (n-2), even if the student has their own tax household. Exceptions may be granted in certain situations, but these remain exceptional. For all eligibility requirements, please check here :	Online application for the Student Social File (DSE): messervicesetudiants.gouv.fr. Applications must be submitted between January and May for the following academic year. The decision is notified by the CROUS before the start of the academic year. Scholarship service: 117 rue du Général Ailleret, 97430 Le Tampon.	Strict conditions apply to international students. Even without a scholarship, meals, accommodation, and specific one-off assistance from the CROUS (Regional Center for Student Services) remain accessible to all, regardless of nationality.
Specific annual aid from the CROUS	Annual financial aid paid by the CROUS, intended for students experiencing family breakdown and who cannot benefit from the social criteria scholarship.	Applicants must be in a situation of proven family breakdown (absence of ties with family) and demonstrate financial independence: having earned at least three times the net minimum wage (SMIC) over the last 12 months and having separate accommodation. Applicants must not be eligible for a needs-based scholarship.  For a complete assessment of your situation: make an appointment via messervicesetudiants.gouv.fr.	Address of the CROUS social services – South branch: 117 rue du Général Ailleret, 97430 Le Tampon  Opening hours: Monday, Wednesday, Friday: 8am–12pm and 13pm–15:30pm / Tuesday, Thursday: 8am–12pm (closed in the afternoon)  • Online application via the Student Social File (DSE) on messervicesetudiants.gouv.fr. The decision is notified by the CROUS before the start of the academic year. Scholarship Office: 117 rue du Général Ailleret, 97430 Le Tampon.	The specific annual aid is subject to strict criteria for students from outside the European Union, similar to those of the needs-based scholarship.
Departmental Scholarship	The departmental scholarship is aimed at young people undertaking full-time higher education, from Bac+1 to Bac+5 level, in initial training (in person and remotely)	Application period: scheduled between July 1st and October 31st of each year.  The student or their legal representatives must have had their primary residence in Réunion for at least 3 years on the date of application. They must be under 28 years of age.	Submit your request for assistance online via an online service on the dedicated online registration platform: Net-Bourses website (https://www.net-bourses.re/).	Reserved for students of French nationality
Departmental school allowance	The tuition allowance is provided in addition to the departmental scholarship: a student not eligible for the departmental scholarship cannot benefit from the tuition allowance.	Application period: scheduled between July 1st and October 31st of each year.  The student or their legal representatives must have had their primary residence in Réunion for at least 3 years at the date of application. They must be under 28 years of age. The tuition fees (excluding registration fees and/or additional fees) of the higher education institution must exceed €1,000.	Submit your request for assistance online via an online service on the dedicated online registration platform: Net-Bourses website (https://www.net-bourses.re/).	Reserved for students of French nationality
ARES – Regional Higher Education Grant	The Réunion Region provides annual financial aid to support students from the first year of undergraduate studies (Bac+1) to the fifth year (Bac+5), whether they are studying in Réunion, mainland France, Europe, or abroad. This aid aims to cover material needs related to their studies: work equipment, health insurance, and training materials. The ARES grant is not retroactive but can be renewed annually through the Region's online portal.	Application period from the opening of the online portal until December 31 of year N (the portal usually opens in July)  Conditions of eligibility  • Be of French nationality or a national of one of the member states of the European Union  • Resources  • Cannot be combined with the CROUS scholarship (except for the first mobility program) or with NET-BOURSE for a first departure  • Not eligible for LADOM assistance for professional training	The application process is available online at demarches.cr-reunion.fr. In case of computer problems or access issues, the service can be contacted by email: bourses.region@cr-reunion.fr and by phone: 0262 31 64 64. Physical reception: Regional Council building, avenue René Cassin in Moufia.	Reserved for students of French nationality and EU nationals. Non-EU students are not eligible for this program.
API – First Installation Allocation	This assistance is intended for students from Réunion who are leaving their family home for the first time to settle in the municipality where they will be studying, whether in Réunion, mainland France, Europe, or abroad. The API includes reimbursement of airfare (up to a maximum of €800) only if not covered by LADOM or other forms of aid.	Portal N is open until January 31 of year N+1; the deadline for submissions for the current session is December 31, 2026.  Conditions of eligibility  • Be of French nationality or a national of the EU  • Resources  • First departure from the family home or first time moving  • Cannot be combined with NET-BOURSE, CROUS, BSS or Regional Health and Social Services scholarships	Online application process at demarches.cr-reunion.fr Contact: grants.region@cr-reunion.fr | Tel.: 0262 31 64 64. Physical reception: Regional Council building, avenue René Cassin in Moufia	Reserved for students of French nationality and EU citizens. Non-EU students are not eligible for this program.
BSS – Regional Health and Social Welfare Scholarship	The Réunion Region allocates a regional scholarship to students in health and social care programs based on the student's social situation.	The online portal will be open from August to October.  Conditions of eligibility  • The calculation of the social criteria scholarship is based on the parents' income, even if the student has their own tax household.  • Resources  • First departure from the family home or first time moving • Cannot be combined with NET-BOURSE, CROUS, BSS or Regional Health and Social Services scholarships  • Be enrolled in one of these training programs: occupational therapist, social worker, nurse, social and family economics advisor, operating room nurse (IBODE), early childhood educator, nurse anesthetist (IADE), special education teacher, physiotherapist, specialized technical educator, childcare worker, psychomotor therapist, midwife	Online application process at demarches.cr-reunion.fr. Contact: grants.region@cr-reunion.fr Such. : 0262 67 14 42 Physical reception: Regional Council building, avenue René Cassin in Moufia.	Foreign students based on parental income declaring in France; nationality details not found
ARRPE – Student Loan Repayment	This scheme allows the Réunion Region to cover the interest on a student loan as well as any optional insurance policies taken out in connection with that loan. The maximum reimbursement is €3,673. Only loans explicitly designated as "student loans" in the bank contract are eligible.	The loan must have been taken out and signed between February 1st of year N and January 31st of year N+1. The opening of the online portal for submitting ARRPE applications is announced on the Region's website. Conditions of eligibility  • Be of French nationality or a national of one of the member states of the European Union  • Have taken out a student loan (excluding consumer loans)  • Exclusions: apprentices, work-study programs, exam preparation, distance learning (on the move)	The application process is online at demarches.cr-reunion.fr. Paper applications are not processed. Contact: grantsregion@cr-reunion.fr Tel.: 0262 31 64 64.	Open to French citizens and EU nationals only. Non-EU students are not eligible.
ATCM – Multilingual Certification Tests	The ATCM program helps young people from Réunion (high school students, apprentices, university students, and job seekers) finance language proficiency tests (TOEIC, TOEFL, CLES, DELF, IELTS, etc.) to promote foreign language learning and facilitate access to international studies or employment. The maximum grant is €200 per application and can be renewed once per academic year. The grant is paid in a single installment into the student's account upon presentation of supporting documents.	Throughout the academic session, on the Region's online portal for administrative procedures  Conditions of eligibility  • French nationality or national of an EU member state  • Provide proof of having taken the test (results, scores, etc.) and of payment of registration fees	Online application process at demarches.cr-reunion.fr Average processing time: 4 weeks after receipt of a complete application. Contact: grants.region@cr-reunion.fr Tel.: 0262 31 64 64.	Reserved for French citizens and EU nationals. Non-EU students are not eligible for this scheme.

CCAS assistance at the start of the school year

Depending on your municipality of residence in the south, you can contact your town hall and local town halls to check your eligibility and submit an application for financial assistance, the amount of which varies (up to €200). Financial assistance is paid directly if the application is approved. 

Application period between July and September for the start of the school year 
Conditions of eligibility – Have a high school diploma – Parents' tax residence in St. Pierre or Tampon 

Means of access No appointment necessary – The process must be completed directly at your town hall and annex town halls, or directly at the CCAS (Centre Communal d'Action Sociale) of your municipality. 

Note: You will not receive a confirmation or rejection; a validated application results directly in an...
payment to your account.
This service is not always available, please check with your local social services centre (CCAS). 

International students: To be in a regular situation.

Health Insurance Affiliation (CGSS)

Health insurance is essential. Enrollment is required upon arrival (non-EU foreigners) or transfer (e.g., from CSSM Mayotte). Supplementary Solidarity Health Insurance (CSS) may be available for those with limited resources.

Online: ameli.fr
CNAM form 750 for transfers.

International students: Non-EU: OFII registration required. Outside the OFII: check on etudiant-etranger.ameli.fr.

Medical consultations

SSE – Student Health Service (university)	Consultations, psychological support, social assistance. Without supplementary insurance: full coverage with no upfront costs.
SOS Doctors – Walk-ins welcome	Urgent non-life-threatening medical problems. SOS Nord 974: 30 rue de la clinique – 24/7 SOS CliniSud Buffer: 93 Av. Raymond Barre – Mon-Fri 8 a.m.-19 p.m., Sat 8 a.m.-12 p.m. SOS SUD Saint-Pierre: 5 Chemin Casabona – 24/7 Life-threatening emergency or psychiatric crisis: call 15 (SAMU).
CeGIDD – STI Screening (South University Hospital)	Free, anonymous screening, no appointment necessary. CHU Sud, pavilion 3. Mon/Wed/Fri 8am-16:30pm, Thu 8am-12pm.
Saint-Pierre University Hospital – Specialty Centers	Specialized care by appointment (referral by general practitioner except for emergencies).

Mental health

Student Health & Psychology – 12 free sessions

Psychological support is 100% reimbursed. Apply online: santepsy.etudiant.gouv.fr. Teleconsultations are available.

Helplines

• 15 – SAMU (psychiatric emergency / suicidal crisis, 24/24)
• 3114 – Suicide prevention (24/24)
• 0 800 730 815 – CROUS platform, psychologists available 24/7
• nightline (student chat): 21pm-2:30am metropolitan time

Sports, wellness, menstrual leave

Menstrual leave

Up to 2 days/month (max 15 days/year). Declaration on conge-menstruel.univ-reunion.fr

Sporting and cultural activities

SUACMS (culture) and SUAPS (sport): see University Support section.

Sports offered by the cities

Saint-Pierre: 0262 96 64 00
Tampon: 0262 57 87 07

Where to eat

CROUS – Restaurants & Cafeterias

Full meals for €1 via the Izly app. Click & collect available (Campus Tampon catering, IUT, UFR Health cafeteria).

Good to know: Izly activation email sent to the university email address (4XXXXXX@co.univ-reunion.fr). Check your spam folder.

University Hospital Self-Service Cafeteria

Favorable rate during an internship or work-study program at the Saint-Pierre University Hospital.

Stud'Eat – Student Snack Bar (University Institute of Technology)

Student-run snack bar, IUT Terre Sainte parking lot. Orders via social media.

Difficulty eating

No access to food? Contact social@crous-reunionmayotte.fr (Please specify your phone number). Available 7 days a week, including holidays.

Solidarity grocery stores

Student Solidarity 974 – Snack and Grocery : present on the north campus, Monday to Sunday – 12:00-22:00 – Instagram @solidaritetudiante974

Boutik Aid a Zot (Social Attitude Association): present on both southern campuses, without appointment, once a week with a student card.

• Saint-Pierre: IUT, opposite the CROUS student restaurant – opening hours on Instagram @boutik_aid_azot
• Buffer : Ground floor CROUS international residence – Mon/Tue/Thu 8am-17:30pm, Wed/Fri 8am-12pm

Les Oliviers Grocery Store (CIAS) Order and delivery available. CIVIS residents (except Avirons). Application via social worker. 99 rue Hippolyte Piot, Bois d'Olives.

Saint-Martin (Tampon) Groceries and food parcels. Residents of Le Tampon. Application via social worker. 17 bis rue Sarda Garriga.

Homelessness emergency

115 – Free emergency accommodation, 24/7. Even for those in an irregular situation.

The CROUS can also intervene: social@crous-reunionmayotte.fr

Unstable housing

CCAS Domiciliation

Temporary administrative address for administrative procedures (CAF, CPAM, bank, etc.). Valid for 1 year, check-ins every 3 months. No nationality requirements.

CIAS – Temporary Accommodation (SHAT)

3 to 6 months, participation fee ~€100, support towards a long-term solution. Must have legal status.

Looking for long-term accommodation

CROUS housing

Reduced-rate university residences. Priority given to scholarship recipients (DSE May-July), non-scholarship recipients can apply on a rolling basis at trouverunlogement.lescrous.fr.

Intergenerational Cohabitation

Accommodation with an elderly person in exchange for companionship/services. < 30 years old.

Contact : cohabitationattitude@gmail.com – 0693 52 74 99.

Social Housing – SNE

Long-term application. Online: demande-logement-social.gouv.fr.

CCAS Tampon: 0262 57 84 38.

Access to housing

VISALE – Rental guarantee (without guarantor)

Free service, for those under 30. Apply BEFORE signing the lease. visale.fr

Locapass – Advance on security deposit

Zero-interest loan for the security deposit. locapass.actionlogement.fr

Easy File

Free secure rental application: dossierfacile.logement.gouv.fr

FSL – Housing Solidarity Fund

Financial assistance for accessing/maintaining housing, and for unpaid water/electricity bills. Provided through a social worker.

Tel.: 0262 23 56 00.

CAF – APL

Monthly assistance paid to the landlord. Application after signing the lease on caf.fr.

Change effective July 1, 2026: Non-EU international students without scholarships are no longer eligible for APL. Those who remain eligible are scholarship recipients or those in paid employment.

Student ReuniPass – Free Buses

Free travel on all bus networks in Reunion Island. No age or income requirements.

Apply online: agence-t-smart-carjaune.actoll.com/demandes/access

Long-term e-bike rental – Student discount

Electric bikes for commuting between campus and home.

• CASUD – Vélisud: casud.re
• CIVIS – Altervélo: civis.re

Handicap

Mission Handicap UR

Accommodations are available even without MDPH (Departmental House for Disabled Persons) approval, including for temporary or psychiatric disabilities. Contact the relevant service or SSE (Social and Educational Services).

Disability Services CCAS Saint-Pierre – HANDI'SPACE LE MONDEO

One-stop shop for disability services, MDPH support.

Tel.: 0262 32 71 36. Saint-Pierre Residence.

International relationships

Buddy System – Student Mentoring

International/local student mentoring. buddysystem.eu/fr

Support for international students

Student associations. Find an association on the University of Reunion website.

Justice and discrimination

3040 – Listening and reporting

Violence, harassment, discrimination. 10am-21pm weekdays, 10am-14pm Saturdays (Metropolitan France time).

CDAD – Justice Point

Free and confidential legal advice. cdad-reunion.fr. Available in France Services centers.

Defender of rights

antidiscriminations.fr · 3928 (Mon-Fri 9:30am-19pm) · Chat · Service adapted for deaf/hard-of-hearing people.

Domestic violence

ARIV Reunion: antenna.victimo.run@gmail.com
VIF Network: reseauvif.com

Immediate danger: 17 (Police) or 15 (SAMU).

LGBTQ+ Helpline

OriZon: 06 92 60 07 83
FLAG: flagasso.com

La Kaz Masikrok – Southern LGBTQ+ Center

59 President Mitterrand Avenue, Terre Sainte, Saint-Pierre. Drop-in sessions for reception, psychological support, and social services. Free and confidential.