Master – Money Banking, Finance, Insurance (MBFA)
Domain: Cultures, territories and plural societies in the Indian Ocean
Career path: General professions in Banking Finance Insurance (CBF)
Expert Customer Advisor (CCE)
Banking and Financial Careers (M2 MBFA CBF)
Wealthy Client Advisor (CCPAT)
Customer Advisor for Professionals and Very Small Businesses (CCPRO & VSE)
ECTS credits
120
level of studies
at the end of training
Baccalaureate +5
Teaching locations
Saint-Denis – Moufia Campus
Saint-Denis – Site of the University Technology Park
Type of training : Master
Training regime: Initial training, Continuing training
Training summary
The second year of training (M2) emphasizes the combined acquisition of solid commercial and technical skills. This involves offering financial establishments young graduates with a +5 baccalaureate, with a consistent financial culture and capable of quickly taking on commercial or managerial responsibility.
The MBFA Master offers three courses in M2: Banking and Financial Careers (CBF), Professional and Very Small Business Customer Advisors (CCPRO and VSE) and Wealth Management Customer Advisors (CCPAT).
Training aims
Advantages of the training
Targeted skills
- To welcome, inform and guide customers, through a relationship focused on the commercial relationship,
- To promote and sell bancassurance products and services,
- To advise customers in terms of investments and directing them, if necessary, to other contacts
- To build customer loyalty,
- To manage abnormal operations or cash facilities (accounts receivable, authorized overdrafts, etc.),
- To examine credit applications and assess the risks,
- To negotiate the financial conditions and put in place guarantees,
- Analyze tax packages to control the risks of financing granted (tax fraud, money laundering, default, bankruptcy, etc.),
- To monitor the network of business providers (brokers, lawyers, notaries, etc.)
- To participate in credit granting commissions,
- To manage and develop, through prospecting, the client portfolio,
- To monitor the progress of each client in the portfolio,
- To maintain relationships with customers by holding regular check-ins,
- To lead and develop the activity of a commercial unit (technical and managerial activities)
- To record and carry out the administrative operations underlying commercial actions carried out in bank branches.
Sheet of the National Directory of Professional Certifications (RNCP)
Summary of lessons by course
The CBF course: international economic and financial environment, practices of banking and financial activities, global approach and transmission of assets (private and professional).
The CCE course: deposit account, individual financing, insurance products, global approach and transfer of assets (private and professional).
The M2 offers a common core: banking, insurance, specialized credit establishment (business bases), currency, banking and insurance in economic thought and facts, conduct of commercial negotiation and sales, banking and financial regulations, financial security, ethics and compliance, foresight and savings, economic and financial English, VIP - personal development and professional skills, risk management, economic and financial English, digital culture.
The CBF course: management of a point of sale (human resources, steering, animation, management), customer discovery, customer management, credit activity, actuarial calculations, forecasting techniques, banking marketing, asset optimization, writing and defense of a professional dissertation, profitability and business development, taxation, banking asset-liability management, financial analysis and engineering.
The CCPAT course: Professional and personal real estate, online banking, markets and derivative products, wealth and the wealth market, wealth law and taxation, commercial approach to high-end clients, protection of assets. of the manager, private wealth management, commercial proposal and processing of complaints, optimization of the management of a client portfolio, wealth optimization, portfolio management, writing and defense of a professional dissertation, asset allocation, wealth transfer.
The CCpro & VSE course: Professional and personal real estate, online banking, operational risks, the professional market, legal, fiscal and social characteristics of the company, the commercial approach of the professional client, financing of investments, financing of the operating cycle, commitments by signature and international financing, Customer Relationship Management (CRM) tools for the cli-pro advisor, private wealth management, the commercial proposition and processing of complaints, optimization of the management of a client portfolio, portfolio management, writing and defense of a professional dissertation, guarantees, rights and taxation of professionals, the professional in crisis.
Intership
Specific devices
Conditions of access to training
Continuing Studies
Career opportunities
• Banking-finance-insurance
• Public establishments
• International economic and financial institutions
DUCROCQ-GRONDIN Marceline
marceline.ducrocq-grondin@univ-reunion.fr